Privacy Policy

Last updated: August 24, 2026

Nordic Rail Solutions NRS ApS, formerly known as BELAM ApS ("we", "us", or "our"), operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, address, billing address, shipping address, phone number and email address.

• Financial information, including credit card, debit card and financial account information, payment information, transaction details, form of payment and payment confirmation.

• Account information, including your username, password, security questions, preferences and settings.

• Transaction information, including items you view, add to your cart or wishlist, purchase, return, exchange or cancel, as well as information about previous transactions.

• Communications with us, including information you provide when contacting us or submitting a customer support inquiry.

• Device information, including information about your device, browser, network connection, IP address and other identifiers.

• Usage information, including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us or otherwise provide personal information.

• Automatically through the Services, including through your device, cookies and similar technologies.

• From service providers that provide technology or other services on our behalf.

• From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for purposes including:

Providing and Improving the Services

We use your personal information to provide the Services, process payments, fulfill orders, remember your preferences, process purchases, returns and exchanges, manage your account, arrange shipping and provide customer support.

We may also use personal information to improve and personalize your shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending marketing communications by email, text message or other permitted means and displaying advertisements for products or services.

Where required by applicable law, such marketing will be based on your consent or another valid legal basis.

Security and Fraud Prevention

We may use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate potentially fraudulent, illegal, unsafe or malicious activity and protect our Services, business and customers.

Communicating With You

We use personal information to respond to your inquiries, provide customer support, communicate about your orders or account and maintain our business relationship with you.

Legal Reasons

We may use personal information to comply with applicable laws, respond to valid legal processes or requests from authorities, resolve disputes, protect our legal rights and enforce our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes and subject to applicable law.

This may include disclosure:

• To Shopify, vendors and service providers that perform services on our behalf, including payment processing, IT services, analytics, customer support, cloud storage, fulfillment and shipping.

• To business and marketing partners that assist us in providing marketing and advertising services.

• When you request, direct or consent to disclosure to a third party.

• To our affiliates or other entities within our corporate group, where applicable.

• In connection with a merger, acquisition, restructuring, financing, bankruptcy or other business transaction.

• When necessary to comply with applicable legal obligations, lawful requests or legal processes, or to protect our rights and the rights of our customers or others.

Relationship With Shopify

Our Services are hosted and supported by Shopify.

Shopify collects and processes certain personal information about your access to and use of the Services in order to provide and improve its services.

Information you submit through our store may be transmitted to and processed by Shopify and other service providers, including providers located in countries other than the country in which you reside.

Shopify may also process information obtained from your interactions with our store in connection with certain Shopify features and services.

For more information about Shopify's processing of personal information and the privacy rights available to you in connection with Shopify's services, please refer to Shopify's applicable privacy notices and privacy portal.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not operated or controlled by us, we recommend reviewing that third party's privacy and security policies and other applicable terms.

We are not responsible for the privacy, security, accuracy or reliability of third-party websites or platforms.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the applicable age of majority.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us using the details below.

Where required by applicable law, we will take appropriate steps to delete such information.

Security and Retention of Your Information

We use reasonable administrative, technical and organizational measures designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

The period for which we retain personal information depends on the purpose for which it was collected and other relevant factors, including whether the information is necessary to:

• Maintain your account.

• Provide the Services.

• Fulfill orders and process transactions.

• Comply with legal and regulatory obligations.

• Resolve disputes.

• Enforce our agreements and policies.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have some or all of the following rights regarding your personal information:

• Right to Access / Know — You may have the right to request access to personal information we hold about you.

• Right to Delete — You may have the right to request deletion of personal information we maintain about you.

• Right to Correct — You may have the right to request correction of inaccurate personal information.

• Right to Portability — You may have the right to receive certain personal information in a portable format or request its transfer to another party.

• Right to Object or Restrict Processing — Where applicable, you may have the right to object to or request restriction of certain processing activities.

• Right to Withdraw Consent — Where processing is based on your consent, you may withdraw that consent at any time.

• Marketing Preferences — You may unsubscribe from promotional emails by using the unsubscribe option included in our marketing communications.

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

We may need to verify your identity before processing certain privacy requests.

We will respond to valid requests within the time required by applicable law.

European Economic Area Rights

If you reside in the European Economic Area ("EEA"), you may have additional rights under applicable data protection laws, including the General Data Protection Regulation ("GDPR").

Where applicable, you may have the right to access, correct, erase or restrict the processing of your personal information, object to certain processing, withdraw consent and request data portability.

You may exercise your applicable rights by contacting us using the contact information provided below.

Complaints

If you have a complaint about how we collect, use or process your personal information, please contact us first using the details provided below.

Depending on where you live, you may also have the right to lodge a complaint with the competent data protection supervisory authority.

International Transfers

We may transfer, store and process your personal information outside the country where you live.

Where personal information is transferred outside the European Economic Area, we will use appropriate safeguards where required by applicable law.

Such safeguards may include European Commission Standard Contractual Clauses or another legally recognized data-transfer mechanism.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our business practices, Services or applicable legal and regulatory requirements.

When we update this Privacy Policy, we may revise the "Last updated" date displayed at the beginning of this Policy and provide additional notice where required by applicable law.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact us:

Nordic Rail Solutions NRS ApS
Formerly known as: BELAM ApS
Address: Lyngby Hovedgade 10C
Postal Code: 2800
City: Kongens Lyngby
Country: Denmark
Email: winai10112507@gmail.com
Phone: +45 31 82 47 65

Registration date: 19 May 2014

Nordic Rail Solutions NRS ApS is registered in Denmark.

For the purposes of applicable data protection laws, Nordic Rail Solutions NRS ApS is the data controller responsible for the processing of your personal information.